Impact of Pharmacy-Driven Medication Reconciliation upon Admission to Improve Patient Safety in a Family Medicine Unit

Document Type : Research Paper

Authors

1 Department of Pharmacy, Montefiore Medical Center, Bronx, NY, United States

2 Department of Pharmacy Practice, Touro College of Pharmacy, New York, NY, United States Department of Pharmacy, Montefiore Medical Center, Bronx, NY, United States

3 Network Performance Group, Montefiore Medical Center, Bronx, NY, United States

Abstract

Introduction:
Medication reconciliation is the process of comparing a patient’s ordered medications to what the patient is actually taking. For several years, it has been included as part of The Joint Commission National Patient Safety Goals for improving medication safety.  Our study investigated the impact of pharmacy personnel involvement in the medication reconciliation process on a family medicine unit in a large, urban, academic medical center.
Materials and Methods:
A prospective, non-randomized, cross-sectional study was conducted from November 2017 through March 2018. The number of medication discrepancies identified as well as the characteristics of the patients, types and medication classes most commonly associated with discrepancies were assessed.
Results:
Approximately 104 out of 134 or 78% of patients had at least one discrepancy at the time of admission. The most common discrepancy type was related to the electronic medical record followed by omissions, patient non-compliance and the drug being held.  The medication classes mostly commonly associated with discrepancies were over the counter medications, cardiac medications and analgesics. Of the 104 patients that had at least one discrepancy, 31 (30%) required an intervention by a member of the pharmacy team.
Conclusion:
Pharmacy interns identified additional prescription and non-prescription medication discrepancies after the medication reconciliation process had already been completed. Involving pharmacy interns in a formal, standardized medication reconciliation process can help maintain and communicate accurate patient information.

Keywords


  1. Institute of Medicine (US) Committee on Quality of Health Care in America; Kohn LT, Corrigan JM, Donaldson MS, editors. To Err is Human: Building a Safer Health System. Washington (DC): National Academies Press (US); 2000. Available from: https:// www. ncbi. nlm. nih.gov/books/NBK225182/doi: 10. 17226/ 9728
  2. Makary MA, Daniel M. Medical error-the third leading cause of death in the US. BMJ [Internet]. 2016; 353.
  3. Buckley MS, Harinstein, Clark KB, Smithburger PL, Eckhardt DJ, Alexander E, et al. Impact of a clinical pharmacy admission medication reconciliation program on medication errors in “high-risk” patients. Ann Pharmacother. 2013; 47(12):1599-1610.
  4. Institute of Medicine 2007. Preventing Medication Errors. Washington, DC: The National Academies Press. https:// doi.org/ 10.17226/ 11623.
  5. Smith L, Mosley J, Lott S, Cye Jr E, Amin R, Everton E, et al. Impact of pharmacy-led medication reconciliation on medication errors during transition in the hospital setting. Pharm Pract. 2015;13(4):634.
  6. Cornish PL, Knowles SR, Marchesano R, Tam V, Shadowitz S, Juurlink DN, et al. Unintended medication discrepancies at the time of hospital admission. Arch Intern Med. 2005;165(4):424-9.
  7. Maher RL, Hanlon JT, Hajjar ER. Clinical consequences of polypharmacy in elderly. Expert Opin Drug Saf. 2014;13(1):57-65.
  8. Christensen M, Lundh A. Medication review in hospitalized patients to reduce morbidity and mortality. Cochrane Database Syst Rev. 2013;(2). Impact of Pharmacy-Driven Medication Reconciliation Upon Admission to Improve Patient Safety Messing E, et al PSQI J, Vol.

9, No. 1, Win 2021 53 9. Lubowski TJ, Cronin LM, Pavelka MS, Briscoe-Dwyer LA, Briceland LL, Hamilton RA. Effectiveness of a medication reconciliation project conducted by Pharm D students. Am J Pharm Educ. 2007;71(5): 94.

  1. Hajjar ER, Hanlon JT, Sloane RJ, Lindblad CI, Pieper CF, Ruby CM, et al. Unnecessary drug use in frail older people at hospital discharge. J Am Geriatr Soc. 2005;53(9):1518-23.
  2. Barnsteiner JH. Medication Reconciliation. In: Hughes RG, editor. Patient Safety and Quality: An Evidence-Based Handbook for Nurses. Rockville (MD): Agency for Healthcare Research and Quality (US); 2008 Apr. Chapter 38. Available from: https:// www. ncbi. nlm. nih. gov/ books/ NBK2648/
  3. Lee KP, Hartridge C, Corbett K, Vittinghoff E, Auerbach AD. “Whose Job is it, Really?” Physicians, Nurses and Pharmacists perspectives on completing inpatient medication reconciliation. J Hosp Med. 2015;10(3):184-186.
  4. The Joint Commission [Internet]. 2017 Hospital national patient safety goals; 2017 Jan 1 [cited 1 May 2017]. Available from: https:// www. jointcommission.org/-/media/ tjc/ documents/ standards/national-patient-safety-goals/ historical/ 2017_ npsg_ hap_ erpdf. pdf?db=web&hash=08B0E173E6DB13140B6F71 9E5FB069FE.
  5. Bond CA, Raehl CL. Clinical pharmacy services, pharmacy staffing, and adverse drug reactions in United States hospitals. Pharmacotherapy. 200;26(6):735-47.
  6. Reeder TA, Mutnick A, Pharmacist- versus physician-obtained medication histories. Am J Health Syst Pharm. 2008;65(9):857-860.
  7. Nester TM, Hale LS. Effectiveness of a pharmacist-acquired medication history in promoting patient safety. Am J Health Syst Pharm. 2002;59(22):2221-5.
  8. Lancaster JW, Grgurich PE. Impact of students pharmacists on the medication reconciliation process in high-risk hospitalized general medicine patients. Am J Pharm Educ. 2014;78(2):34.
  9. Stein GR, Yudchyts A, Iglin MY, Claudio MM. Survey of pharmacy involvement in hospital medication reconciliation programs across the United States. SAGE open med. 2015;3.
  10. Accreditation Council for Pharmacy Education. Guidance for the accreditation standards and key elements for the professional program in pharmacy leading to the doctor of pharmacy degree. Chicago 2016 [cited 1 May 2017]. Available from https://www.acpeaccredit.org /pdf/Standards2016FINAL.pdf