Journal of Patient Safety & Quality Improvement

Journal of Patient Safety & Quality Improvement

Investigating Patient Safety Culture of Nurses at Cheng Ching General Hospital: A Correspondent Analysis

Document Type : Original Article

Authors
Shao-Jen Weng 1
SEUNG-HWAN KIM 2
Hsin-Hung Wu 3
Chih-Hsuan Huang 4
Wan-Lin Hsieh 1
Pao-Sheng Shen 5
Yii-Ching Lee 6
1 Department of Industrial Engineering and Enterprise Information, Tunghai University, Taichung 40704, Taiwan
2 School of Business, Embry-Riddle Aeronautical University, Prescott, Arizona
3 Department of Business Administration, National Changhua University of Education, Changhua 500, Taiwan
4 School of Business Administration, Hubei University of Economics, Jiangxia District,Wuhan City, Hubei Province, China 430205
5 Department of Statistics, Tunghai University, Taichung 40704, Taiwan
6 6Department of Medical Quality Management, Cheng Ching General Hospital, Taichung City 40799
10.22038/psj.2025.89232.1475
Abstract
Introduction:
This study focuses on nurses' perspectives to explore the relationships among safety characteristics, aiming to understand how age, gender, and workplace factors should be incorporated to enhance patient safety. Data were collected from Cheng Ching General Hospital in Taiwan, with 446 valid respondents. Participants were classified into three age groups and six departments to form two mixed variables: gender-age and workplace-age.
Materials and Methods:
The Safety Attitudes Questionnaire (SAQ), supplemented with three additional safety characteristics, was utilized. Correspondence Analysis was then applied to generate two-dimensional diagrams illustrating the relationships between the mixed variables and nine safety characteristics.
Results:
Female respondents demonstrated a less positive attitude toward team-to-team safety characteristics. Additionally, the older age group exhibited a higher level of positive attitude regarding managerial support-related characteristics and stress recognition compared to their younger counterparts. Finally, no age group within the emergency department showed a positive association with teamwork across departments.
Conclusions:
Key recommendations include: 1) Encouraging greater involvement of younger staff in developing safety policies; 2) Monitoring and managing the workload of older staff; and 3) Establishing structured monitoring procedures for patient transfers between the emergency department and other units.
Keywords
Patient safety
Evidence-based healthcare management
Safety culture
Correspondence analysis
Healthcare survey
Subjects
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Journal of Patient Safety & Quality Improvement
Volume 13, Issue 4
Autumn 2025
Pages 209-223