Assessment of Human Factors & Ergonomics effecting Patient Safety Culture in a Tertiary Healthcare setting of a South Asian country

Document Type : Original Article


1 Head, Deptt. of Hospital Administration, SGPGIMS, Lucknow.

2 Resident Administrator, Dr. RMLIMS, Lucknow.

3 Professor, Deptt. of Endocrine Surgery, SGPGIMS, Lucknow.

4 Assistant Professor, Deptt. of Orthopaedics, SGPGIMS, Lucknow.

5 Associate Professor, Deptt. of Gastroenterology, SGPGIMS, Lucknow.

6 Professor, Deptt. of Surgical Gastroenterology, SGPGIMS, Lucknow.


Introduction: The Patient Safety (PS) movement dates back to the 1950s, but in recent decades has caught up in swift momentum and is also influencing the Indian healthcare scenario - a lot of work has been done on the global scenario and we are just catching up.

Materials & Methodology: This baseline study assesses the current status of Human Factors & Ergonomics w.r.t. Patient Safety Culture in a tertiary healthcare institution of Northern India within a study population of Doctors (Faculty & Resident), Nursing Staff (Graduates & Undergraduates), and Technicians - a first of its kind for the region. The overall response rate was obtained on the (customized & validated) Hospital Survey on Patient Safety Culture (HSOPSC) toolkit.

Result: The overall response rate came to 75.7% and the composite Patient Safety Culture score was 46.35% (with internal variations).

Conclusion: This calls for introspection to lift the overall standards of PS and PSC and to build further upon them.


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